Shanghai Pudong International Airport was on March 1 awarded the title of Best Airport by Size & Region in Asia-Pacific in 2020 by the Airports Council International (ACI).
The airport was named in the category of airports with an annual passenger throughput of over 40 million. Other airports named in the category include Beijing Capital International Airport in China, Chhatrapati Shivaji Maharaj International Airport in Mumbai, India, and Singapore Changi Airport.
Shanghai Pudong International Airport was also ranked first among 348 airports in terms of passenger satisfaction, according to Airport Service Quality (ASQ), which takes into account 34 key indicators, including airport traffic, check-in handling, safety inspection and service facilities.
The airport has been ranked among the top 10 airports in the world in terms of ACI passenger satisfaction score for 11 consecutive years since 2010.